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BEWARE OF OMP- FinFinder Arrows. THEY ARE JUNK And they will not Warranty Them>>>>>>

8.9K views 102 replies 50 participants last post by  Deltafish  
#1 ·
BEWARE OF OMP- FinFinder Arrows. THEY ARE JUNK And they will not Warranty Them>>>>>>

BEWARE OF OMP- FinFinder Arrows.
I bought 20 of there shafts.
Out of the 20, I got 3 that were straight enough to use for bow fishing.
I contacted the company. They told me there was nothing they could do. They could not refund or exchange as the arrows were discontinued. I then went to their web site and they are still for sale on their site.
They will not stand behind their products.
These arrows should have never made it to the consumers. Quality control should have yanked every one of them before the left the factory.
They will not stay in business long if they do not stand behind their crappy products.
I just bought a bunch of their products. Now I am going to get rid of it all and I will never use an OMP Product again.
 
#78 ·
glad i read this, i almost ordered a bunch of arrows and stuff, maybe i'll wait a til the company can figure itself out. thanks

ps potential companies selling stuff to bodycarver, you better hand pick the stuff you send him haha, serisously tho thanks for the headsup!
 
#79 ·
I think that it is pretty bad that they were not going to stand behind their product untill they caught wind of this thread and all the people saying they were going to quit buying their stuff. I think the only reason you got the email is because one of the prostaffers prob said something about this thread. I don't have any of their products but I will not buy any of them either.
 
#80 ·
Im glad i read this too! In my guide service, we go through at least 10 dozen arrows a year. Never used their products but was thinking about doing so. I am glad they are now making an attempt but the letter was just hogwash! If they had never had many returns, they would have WANTED to see these arrows to see what was up.
If someone called ad made that claim and they DIDNT believe it, the FIRST thing they would have done was say SEND EM BACK SO WE CAN LOOK AT THEM! I still didnt see in the letter where they wanted to look at them. They knew it was true.
I will never use their products and maybe i will get the opportunity to do a little product review with a couple of the largest retailers in the outdoor industry in the next couple of weeks. Im sure THEY dont want to sell junk that people wont be pleased with.
 
#81 ·
Great points Steve.
I will say,I have got crooked shafts with every brand throughout the years thats just the way it goes,even Yello Jackets....looking at three of em right now,but that isnt bad out of the two dozen I have.
Thats one of the reasons I never sent these orange ones back,just figured it was my luck.With them being new,I would never buy more than two,just to try.I am thinking alot of guys if they dont spin test there shafts dont realize how many of there shafts arent straight.That being said these were BENT
 
#83 ·
Well get my new shafts today. Was surprised I got 20 shafts that were as good as I have seen glass shafts. Then the extras they threw in. The lumi nock ones. Well one point was all jacked sideways and the other two had bowed shafts. I would have thought they would have handed picked these. I guessed wrong. Some serious issues with quality control.
I at least have some I can shoot now.
 
#88 ·
I read this entire thread and it sounds to me more like damage control rather than customer service. Ive had bad shafts from every maker at one time or another but they always made it right, not these guys untill they got hammered on here and tried to save face. Sorry to say to late for me, Ill never buy their product ever again, its about time we showed these companys with piss poor customer service that we the consumers can and will make a difference in numbers by not purchasing their product. Im against bashing a company on the net but in this case they deserved it and a lot more.
 
#89 ·
this is a rare occurrence these days. Companies usually go above and beyond. Probably for reasons like this thread. I got a cargo carrier rack for my suv with bad welds I emailed pics and said I will not spend the time or money to ship the old one back and they were fine with it. A bad review on a forum or retailer site makes me think twice.
 
#93 ·
I keep waiting for these great "fin-finder" pfostaff guys to hop in and get the point across to their crappy company, I think I would take that finfinder name out of the 3086254 pics I have up from photozhop bc frankly it would embarass me. :co:
 
#94 ·
I just got my fin finder products for my store as well. I got 36 shafts and 6 were straight. the carbon inlayed shafts were the only ones that were straight enuff to sell. needless to say it's probably happening to all of us who aren't checking right away. I'll be sending mine back today for sure. just wanted to let ya'll know