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BEWARE OF OMP- FinFinder Arrows. THEY ARE JUNK And they will not Warranty Them>>>>>>

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Discussion starter · #48 ·
The Staffers get all the hand picked stuff. Defect free. We consumers get all the crap with left turns in them. I swear some of them have almost an inch of bow in them. How the hell does that make it past quality control. Oh Yeah, Thats right. OMP has NO QUALITY CONTROL.
 
#49 ·
JpEater said:
Just remember............ Cheap chit isn't good and good chit isn't cheap!
Click to expand...
There ya go....


I havent seen any of their arrows, so I cant say nothing about them, However, OMP's finger savers... well they slide up and down the arrow too easy, have to put nock rings all over the string to keep them in place. Only reason I got em is cause my G/F wanted blue instead of the brown...

They need to do some more R/D on their products and quit spending so much time pushing their products on facebook in my opinion.
 
#51 ·
Hey Bodycarver, Thanks for the "Heads Up" about OMP. I do not mind spending money when I know a Company stands behind their product. Just don't want to spend it on one who doesn't care about Customers.

I've PMed you too.
 
#52 ·
Impaled said:
There ya go....


I havent seen any of their arrows, so I cant say nothing about them, However, OMP's finger savers... well they slide up and down the arrow too easy, have to put nock rings all over the string to keep them in place. Only reason I got em is cause my G/F wanted blue instead of the brown...

They need to do some more R/D on their products and quit spending so much time pushing their products on facebook in my opinion.
Click to expand...

LoL that's funny right there.
 
#53 ·
Hate to hear that man. I have been screwed by a decoy company cuz they sent me snows insted of canadas and they wouldnt make it riight, I told them id paint them myself and the could ensure I wouldnt be back. I have never and I mean never recieved a crooked arrow from any company. Post a picture of a straight one next to a crooked one.
 
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#54 ·
nightaddictionj said:
Hate to hear that man. I have been screwed by a decoy company cuz they sent me snows insted of canadas and they wouldnt make it riight, I told them id paint them myself and the could ensure I wouldnt be back. I have never and I mean never recieved a crooked arrow from any company. Post a picture of a straight one next to a crooked one.
Click to expand...
Really?!!!Before I started shooting Y.J's,1 or 2 out of five of any fiberglass arrow isnt straight!!!Some not as bad as others but if they dont pass the spin test I chuck em
 
Discussion starter · #55 ·
HERE IS A NICE GIFT I JUST RECEIVED::::: I GUESS THE VOICE OF BFC HAS A LOT OF POWER>>>>>>>

Doug,

Good Morning. My name is Dave Parker and I am the Sales Manager for Kinsey Archery/October Mountain Products which is the parent brand to Fin Finder Bowfishing. I have been made aware of your dissatisfaction with your purchase of an older version of the Fin Finder Raider shafts that you purchased from an on-line retailer. Please accept our apologies as I will have to take the sword on this one as I will explain.

Matt Smith informed me last week of a customer who had purchased 20 discontinued Raider shafts and is making claim that 17 of them are unusable and that the customer would like replacement. Please understand Doug, we have sold many thousands of Raider shafts and have not had 17 returns total in over two years that this product was on the market so it did not seem like a credible claim to me. That is what I told Matt my feeling was. Matt responded to you based on what I had told him. My intention was to get back to Matt after giving it some thought as to how to resolve this positively for you. Matt took the initiative to get back to you promptly and he informed you that we couldn’t replace the shafts based on what I told him before I had a chance to create a resolution. Well, I became involved in another issue and did not get back to Matt with a resolution before the end of the day. My bad, not an excuse, but that is what happened and it is my fault. Bad timing and miscommunication on our end. To leave you with product you weren’t satisfied with was not my intention but unfortunately that is how it turned out. 100% my fault.

We are going to send to you today, 20 of the 2011 version of the Fin Finder Raider bowfishing shafts as replacement for the ones your purchased. I am also going to send you 3 of the new Fin Finder Hydro-Glass arrow with Penetrator point and installed Lumenock. This is the first generation of bowfishing arrows with the Hydro-Tek nock system. I think you will find it to be a premier product. I am also going to send you the new Fin Finder Hydro-Glide arrow rest for you to try. Please accept these along with our apologies.


Again, I offer my apologies and assurance that our company is founded on premier Customer Service, albeit this was not a good example. We have been an industry leader for over 60 years and we are one of the most trusted and respected companies in the Archery Industry. When we launched the Fin Finder brand we committed ourselves to bringing high quality innovative products to the bowfishing community. The overwhelming response we have enjoyed from the bowfishing community has confirmed we are on the right track. I am confident you will continue to see Fin Finder continue to bring exciting new products to the bowfishing market.

If I can be of service any further in regards to this issue or at any time please don’t hesitate to contact me.

Good shooting,

Respectfully,

Dave Parker
Kinsey’s
October Mountain Products
Fin Finder Bowfishing
 
#57 ·
I am really glad to see that,after Jeff pointed out who they were I assumed something like this would happen....glad it did!
I wish like heck I had not chucked mine!!!

Kudo's to you Mr. Parker,and I look forward to using your products in the future.....you should become a sponsor on this site however!!!!
 
#58 ·
Bodycarver said:
HERE IS A NICE GIFT I JUST RECEIVED::::: I GUESS THE VOICE OF BFC HAS A LOT OF POWER>>>>>>>

Doug,

Good Morning. My name is Dave Parker and I am the Sales Manager for Kinsey Archery/October Mountain Products which is the parent brand to Fin Finder Bowfishing. I have been made aware of your dissatisfaction with your purchase of an older version of the Fin Finder Raider shafts that you purchased from an on-line retailer. Please accept our apologies as I will have to take the sword on this one as I will explain.

Matt Smith informed me last week of a customer who had purchased 20 discontinued Raider shafts and is making claim that 17 of them are unusable and that the customer would like replacement. Please understand Doug, we have sold many thousands of Raider shafts and have not had 17 returns total in over two years that this product was on the market so it did not seem like a credible claim to me. That is what I told Matt my feeling was. Matt responded to you based on what I had told him. My intention was to get back to Matt after giving it some thought as to how to resolve this positively for you. Matt took the initiative to get back to you promptly and he informed you that we couldn’t replace the shafts based on what I told him before I had a chance to create a resolution. Well, I became involved in another issue and did not get back to Matt with a resolution before the end of the day. My bad, not an excuse, but that is what happened and it is my fault. Bad timing and miscommunication on our end. To leave you with product you weren’t satisfied with was not my intention but unfortunately that is how it turned out. 100% my fault.

We are going to send to you today, 20 of the 2011 version of the Fin Finder Raider bowfishing shafts as replacement for the ones your purchased. I am also going to send you 3 of the new Fin Finder Hydro-Glass arrow with Penetrator point and installed Lumenock. This is the first generation of bowfishing arrows with the Hydro-Tek nock system. I think you will find it to be a premier product. I am also going to send you the new Fin Finder Hydro-Glide arrow rest for you to try. Please accept these along with our apologies.


Again, I offer my apologies and assurance that our company is founded on premier Customer Service, albeit this was not a good example. We have been an industry leader for over 60 years and we are one of the most trusted and respected companies in the Archery Industry. When we launched the Fin Finder brand we committed ourselves to bringing high quality innovative products to the bowfishing community. The overwhelming response we have enjoyed from the bowfishing community has confirmed we are on the right track. I am confident you will continue to see Fin Finder continue to bring exciting new products to the bowfishing market.

If I can be of service any further in regards to this issue or at any time please don’t hesitate to contact me.

Good shooting,

Respectfully,

Dave Parker
Kinsey’s
October Mountain Products
Fin Finder Bowfishing
Click to expand...
:applause:
 
#60 ·
id throw it all in the trash, looks like to me they didnt give a rats ass til they saw how big you were making it and how many potential customers you were stearing away by this thread and now they want to "patch" things up. Screw them ill never buy anything from them...iv already heard first had that their tips would just fall right off the arrows right outta the package...JUNK
 
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Deltafish
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