not real sure what to tell u on what may be wrong but it kind of sounds like the line has not spooled right and binding up or ur pick up pins are not pulling in like they should. I hope someone will chime in with more knowledge on the subject. I am having some issues out of my lil cuz's 808 bowfisher right now as well and seems to be that the only response i can get is to junk it. But if i can fix something or rig it so it works im goin to instead of tossing it. If something happens and u decide to junk yours i would appreciate it if you would pm me on here or something before hand, cuz i would like to work out something to acquire it for parts. I might get lucky and manage to make one working reel from two instead of having to buy my lil cuz a new reel. I would appreciate it greatly, and apologize for not bein able to help more.