[FOWL]

Please dont anyone take this wrong. I have got a few pm;s that said they joined and havent received any info yet. I know the promo has been up for a week and people have no patience. But in this day and age people want it now! I Know Lisa is very busy and this comes after family and work, but can we have a couple of people in charge of new member "orientation"? Or maybe a immediate reply to any paypal purchase that says to expect to receive your new member email in a week? just want your thoughts. I know we have all worked so hard just dont want it to blow up in our face if someone gets mouthy on the net.

 

[mike]

They should receive a confirmation email from Paypal as soon as they send money. As far as sending out the welcome email? ......... I don't know enough about what we do now to make an educated guess on how to improve it.

 

[mudfish]

I thought we just mail a package to them.

 

[mudfish]

TTT

 

[mike]

I thought we just mail a package to them.

I believe Lisa does but I think she only does mailing once a week or two, not everyday.

 

[bowfishin babe]

I would love to help with whatever I can but I gotta say this Points Chairman/Sanctioning position keeps me busy. I think the paypal confirmation email is good enough and as long as we get the packets out to them within that week then they should be good to go.

 

[Mark Conway]

The confirmation goes out immediately, and lisa has to enter their info in a few places to keep track of it... I spoke with her, and she or i will need to make everyone aware that it will take a week or so to get it out.... We can work on another system to try and improve on getting it out, but i do not want to mess up her system she has.... And they may just have to wait a week..... I can see what may help her get out the e-mails faster, but agan, do not want to rush too much to lose someone in the mix......

 

[bowfishin_chick]

they should get a confirmation from paypal immediately. I now work 40 plus hours a week and the new memberships are coming in like crazy. I will post that they are going to have to be patient. I don't get home til after 6 everynight and I'm sorry but I have to feed my crew before 8. FYI here are the steps that I have to take. I'm still trying to figure out a way to make this a quicker process but maybe taking longer in the front end is going to be soooo much better when I get ready to do reports!
Get the membership or renewal
check spreadsheet to see if they are current, expired, or new members
goes on excel spreadsheet so I can track expirations, I haven't been able to figure out how to do that in my new system yet
for new members you have to enter all the info in Quickbooks and excel
create a inv
receive payment
send email packets, plus put in the welcome or thank you letter
doesn't seem like a lot but it takes quite a bit of time especially if they are new
anyway not gripping just keeping your filled in on the steps that this requires.

 

[mike]

:laugh:

We must be doing something right were bringing in new members and were driving Lisa nuts

 

[mudfish]

Sound like you got excel working very well, can not help with Quick!
But you tell me what all you need and I write you a program to do it all.
I can write code to make excel do what you want all so, but I can make vb do way more.

 

[bowfishin_chick]

wonder if they will allow me to take a computer to the crazy house when I get committed???:laugh:

 

[mike]

Save me a room..... This journal stuff is making me loopy!! :duh:

 

[bowfishin_chick]

I'll get you a room next to mine so we can vent over....well you know! HA!!!

 

[bowfishin babe]

Go ahead and save me a room in the nut house too. this points chairman is driving me there...lol

 

[mike]

Sounds good!! I need a vacation :drunk:

 

[mudfish]

lol!!